Frequently Asked Questions
Everything about orders, shipping and payments — in one place.
Orders within the main city are delivered in 1–2 business days, and other regions take 2–4 business days. You'll get a message with your delivery window as soon as the order leaves our warehouse.
You can pay cash on delivery, online with Visa and Mastercard, or through digital wallets and instant transfer. All transactions are fully secured.
Absolutely. You have 14 days from the delivery date to return or exchange any item, as long as it's in its original condition with the receipt.
Once your order is confirmed, you'll receive a tracking link by email and SMS to follow your order in real time until it reaches your doorstep.
Shipping is calculated based on your region and shown clearly before checkout. Any order above the free-shipping threshold ships completely free.
